Frequently Asked Questions

Q.  How secure is Best Birding?
A.   Have confidence in ordering with Best Birding. We are as concerned about the privacy and security of your personal information as you are, and have established policies to ensure your protection. Please review our Privacy and Security document for information on how we ensure your safety.

Q.  How do I place an order?
A.  Orders may be placed on-line at this website by clicking on the "Add to Cart" button next to each item you wish to purchase. This action places the items in the "shopping cart". When finished selecting items, click on the "Check Out" button and fill in the required information for billing, shipping and payment.

Q.  What are my shipping costs?
A.  Shipping costs vary depending on the amount of your order. Shipping costs are calculated when you place your order and are available for review during the checkout process. Best Birding offers free shipping on orders over $75.00!  See our complete Shipping Policies page.

Q.  When will I be charged for my order?
A.  Credit card orders are billed after your order has been shipped. If you order and mail us a check, your order will be shipped when the check has cleared the bank.

Q.  What forms of payment does Best Birding accept?
A.  We accept Visa, Mastercard, American Express and Discover/Novus credit cards - all of these cards are registered. Additionally we accept PayPal payments for customers who prefer to use their PayPal account.

Q.  Is it safe to send my credit card information over the internet to Best Birding?
A.  Yes, all credit card information sent through the Best Birding site is encrypted for your safety. Please review our Privacy Policy page for information on how we ensure your safety.

Q. How long will it take to receive my order?
A.  In-stock items ship within 2 business days. Delivery time through our standard delivery service will vary depending upon your location, but please allow 5-9 business days after we ship for receipt of your merchandise.

Q. What if I have questions about my order?
A.  You may contact Best Birding by e-mail (best.birds@yahoo.com) or
by telephone at: (231) 798-7684.

Q. Can I return an item I purchased online from Best Birding?
A. Yes, you can. Please see our complete Return Policy on the Shipping Policies page. (Note: Shipping charges are non-refundable.)